1. Information We Collect
Account details, business profile, contact information, billing records, usage logs, device/browser information, support communications and customer data uploaded or collected by retailers through authorized workflows.
2. How We Use Information
- Provide and secure the service.
- Process subscriptions, invoices and support requests.
- Enable WhatsApp-related onboarding and communication features.
- Improve reliability, prevent abuse and comply with law.
3. Retailer Customer Data
The retailer determines the purpose of customer data collection and messaging. WABharat processes such data to provide the platform, subject to applicable agreements and instructions.
4. Sharing
Information may be shared with service providers such as hosting, payment, communication and support vendors, and with authorities when legally required. WABharat does not sell personal data.
5. Retention and Rights
Data is retained as needed for service, legal, accounting, security and dispute purposes. Valid access, correction or deletion requests may be submitted through the support or data-deletion process.